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Holzkern

How does a quartz watch work?

How does a solar watch work?

How does an automatic watch work?

How do I get my watch running?

How can I adjust my model to the perfect size?

How do I care for my watches and how do they behave in everyday life?

What is delivered in the package contents?

Are your models suitable for people with allergies?

What is a chronograph?

How do I set the date?

What is Dual Time?

What is a 24-hour display?

What is the Easy-Switch Interchangeable Bezel-System?

Watches

How do I care for my pieces of jewellery?

What is included in the scope of delivery?

How can I find my perfect ring size?

Jewelry

How do I optimally care for my Bandlet?

Bandlets

How much does shipping cost?

How long does shipping take?

Can I have my order delivered to a packing station or P.O. Box?

Do you offer express shipping?

Why is my model not available and will it be available in the future?

Shipping & Delivery

How can I return my Holzkern product?

Is the return shipment free of charge?

Has my return shipment arrived yet?

When will I get my money back?

Returns

I haven't received my order yet - when will it arrive?

How can I return or exchange my order?

I made a mistake when ordering - what now?

I have a problem with my model - what now?

My watch has stopped - what now?

My model has a different logo - what does this mean?

Do you have physical stores?

Why does my model look different to the product photos online?

Are Holzkern products waterproof?

Can you give my model a custom engraving?

My Order

Frequently asked questions about Holzkern watches.

Frequently asked questions about shipping and delivery.

Frequently asked questions about returns and exchanges.

Frequently asked questions about your Holzkern order.