Has my return shipment arrived yet?Updated 7 months ago

Of course you want to know where your Holzkern product is right now. If you have initiated the return, you should have received a tracking number from the selected shipping company. You can use this to track where the parcel is currently located on the website.

As soon as we have received and processed your return package, you will receive a notification by e-mail. Please note that the delivery date from the tracking and the date when your parcel is registered with us in the system may differ - processing can take up to 2 weeks.

*Please note: Parcels with our free DHL returns label are forwarded from the Aschheim distribution center to us in Vienna.*